tripadvisor rating 4.3 of 5
based on 1392 reviews
Terrible experience. Artur, front desk clerk, was rude and completely unhelpful. We paid for large beds for our rooms and did not receive them. The bathroom smelled bad for our entire 2 day stay... Read more comments
Location was excellent, atmosphere peaceful, room was very clean, beautiful and cosy and spa and sauna was great. Breakfast was full of many tasteful dishes and restaurant Otto was a great add, good... Read more comments
A hotel taking pride in not cleaning rooms unless asked for, but not even check the rooms for used cups, missing toilet paper, and tidying up beds (which in my books is not cleaning). Further the... Read more comments