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Taxis can be found lined-up at taxi stands (in front of larger hotels and at some key intersections) and can be ordered on the phone or via various mobile apps (see below).
Rates are not uniform – they are set by the taxi company or operator, and can vary widely. Each taxi's rates are posted on a yellow sticker on the car's right rear window. The cost usually consists of a base fare (starting fare) plus a per-kilometre fare. Above is an example of the typical fare range. If you want to avoid misunderstandings, you can ask the driver the approximate cost of the trip in advance. Make sure to specify whether the price is per ride or per person!
Good to know:
- It is illegal for the driver to smoke or to allow others to smoke in the taxi.
- It is always a good idea to make sure the taxi’s meter is turned on.
- The driver is not allowed to ask for more than what is on the meter.
- The driver must be paid in euros. A few taxis also accept payment by bank card.
- The driver must be able to provide a receipt from the meter’s printer. If the meter or printer is out of order, the driver should not be in service and you have the right to refuse to pay the fare.
To lodge complaints or make suggestions, contact the Tallinn Transport Department’s Taxi Commission by e-mail firstname.lastname@example.org, or by phone +372 640 4619.
Driver-requesting and taxi-ordering mobile apps
If you use a smartphone and are also willing to pay for a ride by a local driver, then you can download one of several popular driver-requesting apps.
1. Taxofon, which offers only taxis (as Tallink and Tulika).
2. Taxify, which offers verified private drivers as well as taxis.
3. Uber, which offers only private drivers.