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Tallinn City Tourist Office & Convention Bureau
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Frequently asked questions

Can I use English in Tallinn?

English is the most widely known foreign language in Tallinn, although older people are more likely to speak German. In most establishments in the tourist industry it is possible to use English, Finnish, Russian and German.

Which currency can be used in Tallinn/Estonia?

National currency: 1 Euro = 100 cents. Most larger hotels, stores and restaurants accept Visa, MasterCard, Eurocard and American Express. However, it is advisable to carry some cash with you. Traveller’s checks can be exchanged in most banks but are less likely to be accepted in shops. Eurocheque is the most widely accepted traveller’s check, but American Express and Thomas Cook are also accepted.

How much do taxis cost?

Taxi companies in Tallinn do not apply a uniform tariff, therefore your fare will depend upon the taxi company you choose and the distance travelled. A taxi ride from the harbour to the centre of town costs about 6 EUR and from the airport, about 7 EUR. A more detailed overview of information about Tallinn taxis can be found here.

Where can I purchase public transport tickets?

Like other cities, Tallinn uses plastic smartcard and e-ticket system as of January 1, 2013. Smartcard is a plastic card which allows you to top up credit or buy different ticket types on it (read more about the smartcard from below). You can still buy single journey regular paper tickets costing 1.60 Euros from the driver when entering public transportation. Please try to have precise change for the driver if you want to buy a ticket. Read more

Can I enter Estonia on an ID card?

Since Estonia is a member of the European Union, citizens of EU member states can enter Estonia without a visa, or even a passport, as long as they have a valid ID card. For further information about visas visit the Estonian Foreign Ministry home page.

Where can I find tourist information about Estonia?

Estonian Tourist Board home page www.visitestonia.com.

When are shops and shopping centres open in Tallinn?

The major shopping centres are generally open from 10 am until 9 pm daily. Smaller shops are open on weekdays 10 am – 7 pm, Saturdays 10 am – 5 pm and are closed on Sundays and public holidays.

Will I need to pay for parking in Tallinn?

Parking on streets in the city centre, Old Town and Pirita requires payment. Parking vouchers can be bought from street-side vending machines or from newsstands. In some areas, vouchers are sold by parking guards. Read more

How can I get to the city centre from the airport?

Bus no. 2 leaves from the airport to the city centre and port every 20-30 minutes, and operates from 6:30 AM until 11:30 PM. Single journey tickets can be bought from the driver and cost 1,60€. The airport bus stop is on the level 0 down the escalator. The downtown bus stop is located on Laikmaa Street, between the Tallink Hotel and the Viru Centre, attached to the Sokos Hotel Viru. A Taxi stand is also just outside the departure hall. The fare from the airport to the city centre is about 6€ to 7€.

Where can I purchase stamps?

Stamps can be bought from newspaper kiosks or from post offices.

Where can I exchange money? Do I have to pay a service fee?

Money can be exchanged at currency exchanges (Monex, Eurex, Tavid) and banks (Swedbank, SEB, Sampo, Nordea). Service fees are charged both by currency exchanges and banks. The services fees at banks are smaller.

Are there lost and found offices in Tallinn?

There are no lost and found offices in Tallinn. In case of the loss or theft of documents or other valuable items, contact the police – it may be that an honest finder has brought your things to the police station. If your documents are stolen, you must make a statement to the police in any case to get new ones. If you forget something in a taxi or on public transport, you should phone the dispatcher at the corresponding transport company.

Can I use mobile parking?

Visitors with a foreign SIM card can use a mobile parking app for smartphones.
Download the free application for Android here or for iPhone here.
The parking application can be used in paid parking zones and in private parking lots all over Estonia.
To start parking, choose:
The parking zone – you can choose from a location-based map, the previously used parking zones, or the parking zones closest to your location.
Payment options – credit card or bank transfer according to monthly invoices.
Leave the „start of parking“ field empty if you want to start parking immediately. If you want to start parking later, choose a suitable time.
If you do not define the end of parking, the car will automatically have a parking permit for 4 hours. You can change the limit of time and money.
The charge for commencing parking each time is 0.30 EUR.
To end or extend parking:
To extend parking or to change the maximum sum for parking, press the button “Extend”.
To end parking, press the button “End”.

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